Shipping

Efficient Order Processing

Once you place an order with us, we swiftly swing into action. Within 2 days from the date of order confirmation, we initiate processing or arrange for pickup by our trusted courier partner.

In most cases, our logistics partner aims to deliver your order within an estimated timeframe of 3-5 days, primarily servicing locations across Canada. However, please note that unforeseen circumstances, such as hazardous weather conditions, local disruptions, or national emergencies, may result in necessary adjustments to our shipping schedule.

We prioritize the safety of our team and delivery partners, and we’ll keep you informed of any significant delays.

Shipping Simplified

Shipping options are clearly presented during product selection, either added to your cart or provided for free based on promotions or thresholds. Look out for incentives like our free shipping threshold displayed across the site. While we aim for transparency, be aware of potential surprise fees like duties and taxes, surfaced upfront for your convenience.

Crafting Excellence Takes Time

At times of high demand in our production cycle, slight delays may occur as each of our products is meticulously handmade. However, rest assured, we’re dedicated to dispatching your order at the earliest possible moment and will keep you informed throughout the process.

Crafting your order with care and commitment!

Shipment Confirmation and Tracking

Embark on your order’s journey with confidence! Once your Ecojute bag has shipped, you will receive a personalized Shipment Confirmation email featuring your unique tracking number. Within 24 hours, your tracking number will be activated, allowing you to track your package every step of the way.